#transformation (5 links)
- Every organisation has some madness — Katherine Wastell katherinewastell.com
You can design structures, processes and plans, but nothing will take hold unless human behaviour changes too. Behaviours are the foundational levers of change. But they’re rarely taken seriously because they’re hard to attach to quantifiable goals.
Instead of stakeholders prioritizing their perceived solutions (features and projects) and providing these in the form of a roadmap to a feature team, now the product team is assigned problems to solve, and the product team is empowered to discover a solution that is valuable, usable, feasible and viable
- The rise and fall of GDS: lessons for digital government – Global Government Forum globalgovernmentforum.com
- The shit chute - Justin Stach justin.stach.uk
The shit chute is a process for making sure that if you have to deal with toxic projects, HiPPOs, JFDIs etc is that you get it through your team without ending up covered in shit.