Your documentation is still in your Mum's filing cabinet gerireid.com

There’s a theory called Information Foraging, which suggests that people follow clues rather than systematically exploring hierarchies.

Peter Pirolli and Stuart Card describe people as information foragers. This is such a rad term for people looking for stuff on the web. Like a badger foraging for small invertebrates, we humans look for signs that useful information might be nearby and constantly decide whether to continue the search.